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Genesys

North America, California, United States, Daly City

Description

Genesys provides omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.

Investor Profile

Genesys has made 3 investments, with 0 in the past 12 months and 0% as lead.

Stage Focus

  • Series C (33%)
  • Series A (33%)
  • Series B (33%)

Country Focus

  • United States (67%)
  • United Kingdom (33%)

Industry Focus

  • Artificial Intelligence (Ai)
  • Customer Service
  • Internet
  • Automotive
  • Intelligent Systems
  • Machine Learning
  • Natural Language Processing
  • Retail
  • Software
  • Telecommunications
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FAQ

Frequently Asked Questions

Learn who this investor regularly partners with—both firms and angels—and explore their latest activity.

Who does Genesys frequently co-invest with?

Five9
North America, California, United States, San Ramon
Co-Investments: 1
Sequoia Capital
North America, California, United States, Menlo Park
Co-Investments: 1
Roosh Ventures
Europe, Kyyiv, Ukraine, Kyiv
Co-Investments: 1
Porsche
Europe, Baden-Wurttemberg, Germany, Stuttgart
Co-Investments: 1
JP Morgan Chase
North America, New York, United States, New York
Co-Investments: 1
Ballistic Ventures
North America, California, United States, San Mateo
Co-Investments: 1
Andreessen Horowitz
North America, California, United States, Menlo Park
Co-Investments: 1
Tiger Global Management
North America, New York, United States, New York
Co-Investments: 1
Greylock
North America, California, United States, Menlo Park
Co-Investments: 1
CarMax
North America, Virginia, United States, Richmond
Co-Investments: 1

What are some of recent deals done by Genesys?

Cresta

Palo Alto, California, United States

Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Artificial Intelligence (AI)AutomotiveCustomer ServiceIntelligent SystemsMachine LearningNatural Language ProcessingRetailSoftwareTelecommunications
Series CMar 17, 2022
Amount Raised: $80,000,000
Limitless

London, England, United Kingdom

The Limitless GigCX platform enables businesses to connect customers with qualified experts to solve customer service enquiries on-demand.

AppsArtificial Intelligence (AI)Customer ServiceInternet
Series BFeb 2, 2021
Amount Raised: $10,000,000
Echopass

Pleasanton, California, United States

Echopass is an app service provider offering web-based telephone and Internet customer support services, including email and web call-backs.

EnterpriseGovernmentInternetWeb Hosting
Series AMar 3, 2000
Amount Raised: $27,500,000